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M

7570

September 8th, 2008 14:00

Dell 24" LCD screen is WHITE

​Hello All -​

​ ​

​I have a Dell 24" LCD monitor for ~2 years. Over the weekend, the monitor screen will go "white" after being powered on for 4-5 mins. This will occur if the monitor is connected to the PC or NOT.​

​ ​

​So if the monitor isn't connected to my PC, it will self test, then eventually turn white.​

​ ​

​Anyone have any suggestions?​

​Thanks​

283 Posts

September 10th, 2008 03:00

Souns like monitor is defective. Likely an inverter board. If you purchased a monitor separately you will have 3 year warranty. I would call Dell and have it fixed/replaced. If you purchased it with a system you still may be covered.

Ratz

3 Posts

September 10th, 2008 12:00

What if i bought the monitor from eBay? Would I still be covered under a dell warranty?

283 Posts

September 10th, 2008 15:00

I belive the first owner has to fill in transfer form for the new owner to receive warranty. If you purched it of eBay new, then the 3 year warranty may be in effect. I do not know the details, but I would call Dell to find out. Maybe a moderator will shine some light on the subject.

Cheers,

Ratz

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